Assertive & Effective Communication
Identify your own communication style. Apply techniques to become an assertive communicator. Solve conflicts or difficult communications.
- 2 days session
- 10 participants
- Opt : video camera
Objectives :
At the end of the session, you will be able to :
- Identify your own communication style
- Understand the risk associated with any type of communication
- Apply different techniques to become an assertive communicator
- Understand and practice human interaction basics
- Apply active listening; in-out listening, feedback techniques
- Be able to use Transactional Analysis techniques in many situations
Course Leader :
Jacques Dufrenne, Associate Director of CSI Consultants
Learning design :
Advanced concepts on communication and human interactions will be explored and practiced. Participants will get individual & group feedback. Workshop followed by theories will allow participants to progress in real time and to master all communication techniques and tools.
Target audience :
All persons willing to improve drastically their communication effectiveness and style.
Includes :
Personality assessment
Optional video camera
Manual